Shipping and Delivery:
We offer fast delivery across Saudi Arabia and the UAE, covering major cities like Riyadh, Jeddah, Dammam, Dubai, and Abu Dhabi. Contact us for details on remote areas.

Order Tracking:
We provide a tracking number and delivery representative details for easy tracking of your order.

Damages & Missing Items:
Please inspect items on delivery, report damages within 7 days, and keep original packaging for returns.

Extended Storage & Returns:
We offer up to 2 weeks of free storage for fulfilled items. After this, additional fees may apply. Returns accepted within 7 days, excluding consumables.

Shipping Charges:
Free shipping on orders over SAR 500 in KSA, with a flat fee for GCC countries. Additional fees apply for pay-on-delivery.

Order Cancellation:
To cancel, contact customer service. Items already shipped will follow the return policy.

For any questions, reach out to our customer service for assistance.